To make an online reservation your credit card details must be provided.
If you would like further assistance please contact Natskin on:
Balgownie Estate Vineyard Resort & Spa
1309 Melba Highway
Yarra Glen, Yarra Valley 3775
Telephone: 03 9730 2866
Email: [email protected]
10 a.m. – 6 p.m – Monday
10 a.m. – 6 p.m – Tuesday
10 a.m. – 6 p.m – Wednesday
10 a.m. – 6 p.m – Thursday
10 a.m. – 7 p.m – Friday
9 a.m. – 7 p.m – Saturday
10 a.m. – 5 p.m – Sunday
Please read the following terms & conditions before making an online reservation.
1. Scheduling Appointments
To secure your appointment at Natskin & to avoid adverse last minute cancellations & no-shows we require Credit card details for all bookings.
2. Cancellation of Appointment
In the event that you need to cancel or reschedule an appointment, we require at least 24 hours notice so that we can rebook your allocated spot.
Less than 24 hours notice or failure to keep
an appointment (no show) will result in a charge for the complete listed price for each service.
We ask that you arrive 15 minutes prior to your scheduled reservation. This allows time for a leisurely check-in, a change of clothes and a few minutes to relax into the experience that awaits you. To keep the serenity of the salon, we ask that you turn off your mobile upon arrival.
4. For your welfare
Natskin reserves the right to refuse treatment
on any person who is believed to be under the
influence of intoxicating liquor, drugs, or
Our aim is to provide a relaxing, nurturing environment for our guests and a safe working environment for our therapists. Children under the age of 16 are not permitted unless previous arrangements have been made. If children are present they must be supervised by parents at all times and noise must be kept to a minimum to avoid disruption to clients.
6. Payment Options
Cash, Natskin Gift Voucher, EFTPOS or Credit Card including Ame.
Please note there is a 15% surcharge on all bookings on public holidays
Please note that the completion of this form does not guarantee a booking at Natskin Spa Retreat. A spa host will contact you to confirm your appointment date and time and we require a valid credit card to confirm your appointment.